Electronic Communications and the security of your personal information.
E-mail scams, designed to gain personal and confidential information from recipients, have become widespread. In some cases, e-mails are forged—that is, made to appear as though the sender is an entity known to the recipient—and contain requests for personal information. In other cases, a legitimate-looking e-mail directs the recipient to a phony website that tries to get the recipient to reveal his or her user name, password, and other personal and financial data.
We will never ask you for your website password—not through e-mail, not over the phone, not ever.
We will never threaten account closure in an e-mail. An e-mail that does so is an attempt to gain access to your personal information. Do not reply to the e-mail; do not submit such information through a website.
If you receive an e-mail asking for personal information (account numbers, passwords, PINs, Social Security numbers, etc.) suspect fraud. Regardless of the sender, do not reply to the e-mail and do not submit such information through a website. Do not click on any links or open any attachments, as they may contain viruses or spyware.
If you receive such an e-mail, and it appears to come from us, do not reply. Instead, please call your Advisor for additional information.